Bamboo Sapa Hotel

We had an amazing stay at Bamboo Hotel & Spa! The staff was incredibly friendly and went above and beyond to make our stay truly wonderful. A special thank you to Julie, who took care of every single detail before, during, and even after our visit. Her energy, shining smile, and helpfulness made everything smoother—from organizing our transfers and tickets to Fansipan, to sharing great local tips. Our room was spacious, very clean, and comfortable. The swimming pool was a real highlight, offering a breathtaking view that made it the perfect place to relax. We also tried the herbal bath followed by a body massage—definitely worth every penny! Highly recommend this place for anyone looking for comfort, care, and a bit of pampering in Sapa!

Everything was wonderful, the staff are really friendly, views are amazing and the accommodation was clean and comfortable.

We had the most incredible experience during our stay at Bamboo Sapa. Everything from the beautiful room and stunning mountain views to the delicious food and outstanding service exceeded all expectations. This was truly one of the best stays we’ve ever had. What made it extra special was the warmth and kindness of the entire staff. Every team member went out of their way to make us feel welcome and cared for. A heartfelt thank you to KC, whose thoughtful guidance and support made our stay seamless and enjoyable. And a huge shout-out to Jenny, who went above and beyond to help us with external bookings, your effort didn’t go unnoticed, and we’re so grateful for everything you did. We left with beautiful memories and full hearts. Without a doubt, we’ll be returning again. For anyone considering a stay here: don’t hesitate — Bamboo Sapa is worth every moment.

10 Stars - Unforgettable Stay with Exceptional Service Our stay at Bamboo Sapa Hotel was simply unforgettable. From the moment we arrived, we were blown away by the stunning, priceless view of the mountains and valleys, truly one of the most breathtaking sights we’ve ever seen. Every morning, we woke up to a picture-perfect scene right outside our window. The hotel itself was spotless. Our room was immaculately clean, comfortable, and thoughtfully maintained throughout our stay. The breakfast was delicious, with a variety of options to choose from, everything was fresh and flavorful, giving us the perfect start to our day. But what truly made this experience stand out was the incredible customer service, especially from Julie, who went far beyond what anyone could expect. After we returned to our home country, my sister realized she had left her phone inside the room's vault. We thought it was lost forever. I contacted the hotel, and Julie immediately stepped in with kindness, calmness, and efficiency. She was extremely helpful and accommodating, treating our concern with genuine care. She personally oversaw the entire process of getting the phone back to us. Despite two failed courier delivery attempts, she never gave up. On the third attempt, she arranged for the phone to be sent via human handling, and we finally received it safe and sound. We were so touched by the time, effort, and personal attention she dedicated to helping us. Julie, thank you from the bottom of our hearts, you turned what could have been a stressful situation into a beautiful reminder of how compassionate and committed people can be. Bamboo Sapa Hotel is an incredible place to stay, not only for its views and comfort, but for the amazing people like Julie who make it truly special. We will definitely be back!

Our stay at Bamboo Sapa Hotel was nothing short of wonderful. From the moment we arrived, the staff greeted us with warmth and genuine hospitality, making us feel truly welcome. The facilities were top-notch—clean, comfortable, and thoughtfully designed to enhance the natural beauty of the surroundings. Breakfast each morning was an absolute feast, offering a wide variety of delicious local and international dishes that set the tone for a great day ahead. This hotel exceeded our expectations in every way, and we wouldn’t hesitate to recommend it to our friends and family. We’re already looking forward to staying here again the next time we visit Sapa!